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Noticeboard

Following  a National Government initiative from 1st September 2018 extra appointments will be offered across the whole of East Staffordshire, including evening and weekend appointments. Additionally a new on line digital service will be available on Sunday mornings where appointments will be offered with a GP via the Q Doctor App. Posters will be available in the surgery shortly; please click on this link for further details https://www.qdoctor.io/

All practices across East Staffordshire are participating in this extended access. For further information please contact the surgery reception.

Further information on how our Clinical Commissioning Group are working towards extending access for patients can be found via the link below:

https://eaststaffsccg.nhs.uk/your-health/extended-primary-care-services


NORTHGATE SURGERY TRAINING DATES 2019 - we will close at 2pm for staff training on:   

 

Thursday 17th January    

Thursday 7th February

Wednesday 13th March

Tuesday 9th April

Tuesday 14th May

Wednesday 12th June

Thursday 18th July

Tuesday 24th September

Wednesday 16th October

Thursday 7th November

 

  For medical advice please dial NHS 111. For medical emergencies please call 999

                            

Make your appointment at the surgery in the usual way, by phone or in person at the reception desk. About two working days before your appointment, our computer system will automatically create a message with the details of your forthcoming appointment. This message will be sent as a text to the mobile phone number you have given us

 


Q Which appointments will I be reminded about by text?

A Text reminders will be sent for appointments with a GP, practice nurse or for a blood test. There are some services offered at the practice by visiting clinicians, and these would usually be excluded from the text reminder service.

Q What happens if I no longer want to receive text reminders?

A When you tell us, either in person at the surgery or on the telephone we will remove your number from the SMS text service.

Q What if I change my mobile number?

A Once we know the new number, we can continue the reminder service to your new mobile.

Q Will you send other information to me by text?

A We may send occasional messages about clinics you might wish to attend, e.g. Seasonal Flu immunisation.

Q How secure is this service?

A The information comes from our computer system at the surgery, which is highly secure. Mobile networks are secure and the mobile companies put very strict controls in place to prevent individuals from misusing network technology. It is extremely unlikely an individual text message would be read, and it would take high level system administrator access to do it. Once the message reaches the mobile phone, it is only as secure as you keep your phone.

Q Who can I ask if I have another question?

A The reception staff are happy to answer.

 

 
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