How Do I Order My Repeat Prescription?

• Online – Using our prescription requests triage.
• Using our online services Patient Access – If you would like to register for this free service please complete our Register for Online Services Form.
• In person – Please visit our Contact Us Page.

Please note we do not accept repeat prescription requests over the telephone.

Northgate Surgery requires two full working days to process a medication request.

Dispensary Opening Hours

Please visit our opening hours page to view our dispensary opening hours.

Urgent Medication Requests

If you need to obtain medication urgently please speak to our dispensary staff.  Should you require medical assistance whilst the surgery is closed or have an urgent request for medication please dial NHS 111. For life threatening emergencies please call 999.

It is our practice policy to prescribe one month’s supply of medication. If you need to re-order your medication early, for instance if you will be on holiday when your next prescription is due, please tell us the reason (this can be written on the repeat prescription sheet) and we will process the request in good time.

Medication Reviews

If you have been advised by the surgery that your medication review is due, please use our Medication Review form.

Prescriptions and medication may not be collected by anyone under 16 years of age.

Prescription Fees

View the cost of prescriptions via the website NHS UK: How much is the NHS prescription charge?

You can also find out if you are entitled to free prescriptions by visiting the website NHS UK: Am I entitled to free prescriptions?