Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

We do not accept repeat prescription requests over the phone.

Collecting your prescription

Information:

You can usually collect your prescription 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • fill out a nominate a pharmacy form
  • at any pharmacy that accepts repeat prescriptions

Urgent medication requests

If you need to obtain medication urgently please speak to our dispensary staff. Should you require medical assistance whilst the surgery is closed or have an urgent request for medication please dial NHS 111. For life threatening emergencies please call 999.

It is our practice policy to prescribe one month’s supply of medication. If you need to re-order your medication early, for instance if you will be on holiday when your next prescription is due, please tell us the reason (this can be written on the repeat prescription sheet) and we will process the request in good time.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have been advised by the surgery that your medication review is due, please use our medication review form.

Prescriptions and medication may not be collected by anyone under 16 years of age.

Prescription charges

Find out more about prescription charges.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.