ALL ADVICE REGARDING COVID19 CAN BE FOUND AT  www.gov.uk/coronavirus

If you wish to order your repeat prescriptions online via Patient Access please click on the link above.

Patient Access allows you to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. 

To register for this service you will need to complete an application form and present two forms of identification to reception.

Online Services Application Form

ORDERING REPEAT PRESCRIPTIONS

Northgate Surgery requires two full working days to process a medication request.  The table below indicates on which day medication can be collected, according to when the request was made :

REQUEST DAY:                READY TO COLLECT:

Monday                           Wednesday

Tuesday                          Thursday

Wednesday                     Friday

Thursday                         Tuesday

Friday                              Wednesday

URGENT MEDICATION REQUESTS

If you need to obtain medication urgently please speak to our Dispensary staff.  Should you require medical assistance whilst the surgery is closed or have an urgent request for medication please dial NHS 111.  For life threatening emergencies please call 999. 

It is our practice policy to prescribe one month's supply of medication.  If you need to re-order your medication early, for instance if you will be on holiday when your next prescription is due, please tell us the reason (this can be written on the repeat prescription sheet) and we will process the request in good time. 

If you take medication on a long-term basis, you can ask for a repeat prescription by:

• Patient Access (please click on the link above or on the right hand side of the page under 'Further Information')  
• leaving your re-order slip in the box situated by the dispensary window 
• by speaking to a member of the team at the chemist who look after your prescription dispensing. 

PLEASE NOTE - WE ARE UNABLE TO ACCEPT REQUESTS FOR REPEAT PRESCRIPTIONS BY TELEPHONE.

Dispensary Opening Hours: 8:30am to 6:30pm; Monday to Friday

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

PRESCRIPTIONS AND MEDICATION MAY NOT BE COLLECTED BY ANYONE UNDER 16 YEARS OF AGE

Prescriptions Charges and Exemptions

PLEASE NOTE THAT FROM 01 JANUARY 2017 THE MEDICATION NORETHISTERONE (USED TO DELAY MENSTRUATION) WILL BE PRESCRIBED ON A PRIVATE PRESCRIPTION BASIS, THE COST WILL BE DEPENDENT ON HOW MANY TABLETS ARE REQUIRED.

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription Prepayment Certificates (PPCs) offer real savings for people who need extensive medication.

NHS CHARGES

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 3-month Prepayment certificate (PPC): £30.25
• 12-month PPC: £108.10 (available by 10 monthly direct debit instalments).

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website